Payment Policy
This Payment Policy describes how payments are processed on the Norvellea website. By completing a purchase, you acknowledge that you have reviewed and agreed to the payment terms outlined below.
Order Payments and Authorization
Payment processing begins when an order is submitted. Upon successful authorization, the chosen payment option is charged. Orders associated with unsuccessful, declined, or incomplete payments are not finalized. If a payment attempt fails, you can resubmit payment using corrected details or select a different payment option.
Supported Payment Options
Norvellea provides multiple payment options to support secure checkout. Accepted payment options:
- PayPal
- Google Pay
- Apple Pay
- Visa
- Maestro
- Mastercard
- American Express
- UnionPay
Payment option availability may vary based on location, device, or browser.
Transaction Security
All payment transactions are processed through Shopify’s secure payment platform. Protective measures such as encryption, automated fraud detection, and transaction reviews may be applied. Orders requiring additional verification can be delayed or canceled. Full payment card details are not stored on this website.
Pricing and Currency
Product prices are clearly displayed before checkout and confirmed prior to payment submission. No additional charges are added after checkout. Payments are processed in the currency, British Pound (£), shown at checkout. Any currency conversion fees imposed by financial institutions are outside our control.
Refund Processing
Approved refunds are issued in accordance with our Return and Refund Policy. Refund amounts are returned to the original payment option used for the purchase. Refunds process takes up to 7 days after approval, though final settlement timelines depend on the payment provider.
Chargebacks, Reversals, and Payment Issues
If a payment is reversed, disputed, or canceled after authorization, the related order will be suspended or canceled. Additional steps will be required to resolve outstanding payment matters in accordance with our Terms of Service.
Updates to This Policy
This Payment Policy may be updated periodically. Any revisions take effect once published on this page. Continued use of the website after updates indicates acceptance of the revised policy.